aïTelecom
aïTelecom is designed for operators to minimize subscribers' pains. It delivers personalized engagement across all customer touchpoints while anticipating each subscriber's behavior and addressing their needs.
It is a real-time data-driven to telcos' marketing operations. and it proactively detects customers who are a churn risk to
- Improve customer experience
- Operate with unmatched insight and automation
- Deliver a great experience throughout all sales stages and boost efficiency
- Reduce subscriber pain points by providing consistent support across all the digital channels your customers prefer.
- Improve brand reputation by being known for speedy resolutions to subscriber complaints.
aïTravel
aïTravel is explicitly designed for airlines, airports, and travel agencies. It aims to guide travelers from the moment they think of taking a trip to buying the ticket, traveling, and coming back for their subsequent access.
- Facilitates traveler journey communications and reduces stress with automated transmission and integration with significant travel platforms.
- Automates flight disruption communication and aids travelers with their available options, and can handle crisis management with concerned parties.
- Delivers direct feedback.
- Upsells and cross-sells your premium products and services. It has packages based on each user's history and preferences.
aïCart
aïCart is designed specifically for retail and e-commerce brands. It boosts conversion rate, increases average sale value, decreases cart abandonment rate, improves satisfaction score & enhances overall customer experiences.
- Develops and upgrades based on real customer interaction and boosts conversion rates.
- Delivers a personalized shopping experience to each user while recommending products based on purchase history and preferences.
- Helps businesses launch automated Customer Satisfaction (“CSAT”) journeys and understand customers’ needs.
- Integrates with e-commerce apps and websites quickly.
aïEducate
Created in partnership with three major educational institutions and think tanks, it simplifies the onboarding process for students.
- Reduces direct interaction with university personnel and increases communication while automating all university operations.
- Facilitates feedback, enhances student participation rates, and recognizes, responds, and engages with each pupil.
- Provides information quickly and simultaneously in many languages and becomes an invaluable Digital Assistant to your students and Alums.
- Refines recruitment strategies and establishes more personalized relationships with students to overcome engagement challenges.
aïBanks
aïBank is a platform to fine-tune the experience of bank customers. It enables banks to manage many outbound and inbound customer communications.
- Improves customer retention and builds loyalty while processing information for the bank.
- Provides the option of consistent consultancy and pulls information from various sources, such as the bank's database and CRM customer profiles.
- Saves substantial resources funneling to your call centers and provides the option of automated onboarding with consistent customer service communication.
- Offers a hyper-personalized experience and responds to many customer service requests. It automatically escalates communication to a live service representative, and customers can quickly resolve issues from anywhere, at any time
Bridge Between Companies and Their Customers
INDIVIDUALIZED EXPERIENCES
aïEnterprise will enable you to create an individualized experience for your customers – based on their wants and needs – by tracking and engaging them across all touchpoints, using the channel of their choice.
It can surround clients with care across various channels while providing a relevant one-to-one experience in the context and time that is most important to them. It focuses on the entire customer journey to provide customers with better experiences and to derive meaningful insights.
LAUNCH JOURNEYS ACROSS MULTIPLE INDUSTRIES
Build and launch journeys, no matter your industry, that are unique to each customer by leveraging aïEnterprise's capabilities. As people across the globe continue to embrace digital technologies to adapt to the realities of the new normal customer expectations are changing at an unprecedented speed, putting immense pressure on businesses to rethink their strategies. This trend is also driving organizations across multiple industries to fast-track their digital journeys to keep up with the increasingly evolving landscape.
PROMOTE LOYALTY AND RETAIN CUSTOMERS
A remarkable customer experience is imperative to the consistent growth of any business. A positive customer experience promotes loyalty, helps retain customers, and encourages brand advocacy. We have carefully crafted personalized journeys for multiple industries that tackle each touchpoint your customers interact with. These journeys are unique, effective, convenient, and personalized; & their sole purpose is to act like a 24/7 digital assistant to your customers.