aïGov CITIZEN ENGAGEMENT PLATFORM
Increase citizens' awareness
aïGov is a customer engagement platform that enables governments and official institutions to interact with citizens across all channels, leveraging the data gathered to enrich citizens' understanding and inform strategy. It increases citizens' awareness and declines concerns relevant to information issues.
It is a two-way exchange of information and ideas that builds a relationship and helps citizens solve their problems and find the answers they need. It allows citizens to get all the replies, info, and personalized reports in a way that mimics human conversation.
aïGov provides digital assistance
· Provide citizens with fast, easy, digital-first interactions that match the experiences they expect in the consumer world.
· Engage constituents, suppliers, employees, and other stakeholders at every touch point with real-time, contextual, two-way conversations.
· Empower licensing, permitting, and citizens' self-service using any digital channel or device.
· Automate processes behind the scenes to save money, time, and internal effort.
· Respond instantly with engaging, personalized, and compliant communications – delivered via the channels citizens prefer and automatically synched to their content archive.
· connect data with your core systems of record or even e-signature platforms to achieve new heights of efficiency while delivering an end-to-end digital experience.
· Faster, more personalized citizen service
· Savings in time and money through more efficient processes
· Improvements in data accuracy and compliance with regulatory requirements